Privacy Policy — How b7999 Handles Your Data

1Who We Are

b7999 is an online casino and sports betting platform operated for the Bangladesh market. The platform offers a range of gaming and wagering products including cricket betting, live casino games, online slots, specialty games, and promotional programmes. b7999 is accessible to eligible registered players via b7999.io.

For all data-related enquiries, questions about this Privacy Policy, or requests to exercise your data rights, please contact the b7999 data team at: [email protected]. All enquiries are handled in English and are responded to within ten (10) business days under normal operating conditions.

2Personal Data We Collect

b7999 collects the following categories of personal data from players during the registration, verification, and ongoing use of the platform:

2.1 Identity & Contact Data

• Full legal name as it appears on government-issued identification;
• Date of birth (used for 21+ age verification);
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code;
• Email address;
• Mobile phone number (used for account verification and transaction alerts).

2.2 Identity Verification Data

• Copy of government-issued photo identification (National ID card or passport);
• Proof of address document (utility bill, bank statement, or similar);
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad account registered in the player's name).

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT (৳), timestamps, and payment method identifiers;
• Payment method details: bKash account number, Nagad account number, Rocket account number, Upay account number, or bank account details (partial identifiers only — b7999 does not store full bank account numbers);
• Bonus allocation and wagering history.

2.4 Gameplay & Betting Data

• Betting history, including sports selections, stake amounts, odds, and settlement outcomes;
• Casino game session data, including game names, round identifiers, bet amounts, and results;
• Session duration and activity frequency data used for responsible gaming monitoring.

2.5 Technical & Device Data

• IP address at the time of registration and subsequent logins;
• Device type, operating system, and browser version;
• Geolocation data (country and region level only, derived from IP address);
• Cookie identifiers and session tokens (see Section 7 for full cookie details).

2.6 Communications Data

• Records of customer support interactions submitted via email to [email protected];
• Records of any disputes, complaints, or account-related correspondence.

3How We Collect Your Data

b7999 collects personal data through the following methods:

• Direct submission: Data you provide when completing the registration form, submitting identity verification documents, initiating deposits or withdrawals, or contacting customer support;
• Automated technical collection: Data collected automatically when you access the b7999 platform, including IP address, device information, and browser data via server logs and cookies;
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, or banking partners when a deposit or withdrawal is processed — b7999 receives only the data necessary to confirm the transaction;
• Game providers: Session and round data transmitted by certified third-party game studios (e.g., Pragmatic Play, Evolution Gaming, Ezugi, Habanero) to b7999 systems for the purpose of game settlement and dispute resolution;
• Fraud and compliance screening: Where required, b7999 may use third-party identity verification or fraud screening services to validate player information against external databases. These services return a pass/fail signal; b7999 does not retain the raw data from such checks beyond what is required for compliance records.

4How We Use Your Personal Data

b7999 uses the personal data it collects for the following purposes:

Purpose	Data Categories Used
Account registration and identity verification	Identity & Contact, Verification Documents
Processing deposits and withdrawals	Financial & Transaction, Identity & Contact
Delivering and settling bets and casino game rounds	Gameplay & Betting, Financial & Transaction
Fraud prevention and anti-money laundering compliance	Identity & Contact, Financial & Transaction, Technical & Device
Responsible gaming monitoring and intervention	Gameplay & Betting, Financial & Transaction, Communications
Sending transactional account notifications	Identity & Contact, Financial & Transaction
Responding to customer support enquiries	Identity & Contact, Communications
Platform security and abuse prevention	Technical & Device, Identity & Contact
Improvement of platform features and user experience	Technical & Device, Gameplay & Betting (aggregated/anonymised)
Sending promotional communications (where consent given)	Identity & Contact

5Legal Basis for Processing

b7999 processes personal data under the following legal bases depending on the purpose of processing:

• Contract performance: Processing necessary to deliver the services you have registered for, including account management, bet settlement, and payment processing;
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML), know-your-customer (KYC), and fraud prevention obligations;
• Legitimate interests: Processing carried out to protect the platform from fraud, abuse, and security threats, and to improve platform services where the player's rights do not override b7999's legitimate interest in doing so;
• Consent: Processing for optional purposes, specifically marketing communications, which rely on your explicit opt-in consent. This consent may be withdrawn at any time.

6Data Sharing & Disclosure

b7999 does not sell or rent personal data. b7999 may share personal data with the following categories of third parties only where necessary and under strict data protection obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners — only the data required to process and confirm a specific transaction is shared;
• Game providers: Certified third-party studios (Pragmatic Play, Evolution Gaming, Habanero, Ezugi, etc.) receive session identifiers and bet data necessary to run and settle game rounds;
• Identity verification services: Third-party KYC or AML screening providers may receive identity data for the purpose of verifying a player's identity or screening against watchlists. These providers are contractually prohibited from using player data for any other purpose;
• IT and infrastructure providers: Cloud hosting and platform infrastructure providers who process data on b7999's behalf under data processing agreements that bind them to b7999's data protection standards;
• Legal and regulatory authorities: b7999 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, or where b7999 reasonably believes disclosure is necessary to prevent fraud, financial crime, or harm.

All third parties with whom b7999 shares personal data are required to process that data in accordance with applicable data protection standards and solely for the purposes for which it was shared.

7Cookies & Tracking Technologies

b7999 uses cookies and similar tracking technologies on the b7999.io platform. Cookies are small text files placed on your device by your browser when you access the platform. They help b7999 deliver a functional, personalised, and secure experience.

Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing identifiers. These cannot be disabled without affecting platform functionality;
• Functional cookies: Remember your account preferences, language settings, and recent activity to provide a consistent experience across sessions;
• Analytics cookies: Collect aggregated, anonymised data about how players navigate and interact with the b7999 platform. This data is used to identify usability issues and improve the product. Individual player identity is not derived from analytics data;
• Security cookies: Help b7999 detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

You may configure your browser to block or delete cookies at any time. Please note that blocking strictly necessary cookies will impair your ability to log in to and use the b7999 platform. b7999 does not use third-party advertising cookies or behavioural targeting cookies.

8Data Security

b7999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and b7999 servers;
• Encrypted storage of sensitive personal and financial data at rest;
• Strict access controls limiting staff access to personal data to only those with a legitimate operational need;
• Regular security audits and vulnerability assessments of the b7999 platform infrastructure;
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access;
• Automated monitoring systems that flag unusual account activity (e.g., logins from unrecognised IP addresses) for review.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a security incident that affects your personal data, b7999 will notify you promptly and advise on any steps you should take to protect your account.

9Data Retention

b7999 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:

Data Category	Retention Period	Reason
Account registration & identity data	Duration of account + 5 years after closure	AML / KYC legal compliance
Financial transaction records	7 years from transaction date	Financial record-keeping obligations
Betting and gaming history	Duration of account + 3 years after closure	Dispute resolution and fair-play auditing
Customer support communications	3 years from last interaction	Dispute resolution records
Technical / device / log data	13 months from collection	Security monitoring and fraud detection
Marketing consent records	Until consent is withdrawn + 1 year	Proof of consent basis for processing

10Your Data Rights

As a b7999 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact b7999 at [email protected]. b7999 will respond to all valid requests within ten (10) business days.

• Right of access: You may request a copy of the personal data b7999 holds about you;
• Right to rectification: If any personal data held by b7999 is inaccurate or incomplete, you may request that it be corrected;
• Right to erasure: You may request deletion of your personal data. This right is subject to b7999's legal obligations to retain certain data (see Section 9). Where data cannot be deleted due to legal obligations, it will be restricted from active processing;
• Right to restrict processing: You may request that b7999 limit the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved;
• Right to object: You may object to b7999 processing your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, though b7999 may have grounds to continue processing;
• Right to data portability: Where technically feasible, you may request a copy of the personal data you have provided to b7999 in a machine-readable format;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

11Children & Minors

The b7999 platform is strictly restricted to individuals who are 21 years of age or older. b7999 does not knowingly collect personal data from persons under the age of 21. If b7999 becomes aware that a player under the age of 21 has registered an account or submitted personal data, the account will be closed immediately, all data associated with that account will be deleted, and any funds deposited will be returned to the payment source where possible.

If you have reason to believe that a minor has registered an account on b7999, please notify us immediately at [email protected].

12Third-Party Services & Links

The b7999 platform integrates with third-party game providers and payment processors to deliver its services. These third parties operate their own independent privacy policies and data practices. b7999 is not responsible for the privacy practices of third-party game studios or payment providers once data is passed to them for the limited purpose described in Section 6. Players are encouraged to review the privacy policies of payment providers such as bKash, Nagad, Rocket, and Upay independently, as b7999 has no control over how those organisations process data outside of the b7999 transaction context.

The b7999 platform does not contain links to external third-party websites. Any reference to game providers or payment partners is for the purpose of describing integrated services, not as an endorsement of or link to those parties' own web properties.

13Updates to This Privacy Policy

b7999 may update this Privacy Policy from time to time to reflect changes in data processing practices, applicable law, or platform functionality. Where changes are material — such as changes to the categories of data collected, the purposes for which data is used, or the rights available to players — b7999 will notify registered players via their registered email address at least seven (7) days prior to the changes taking effect.

Non-material amendments (such as typographical corrections, structural reorganisation, or clarifications that do not change the substance of any data practice) may be published without prior notice. The current version of this Privacy Policy will always be available at b7999.io/privacy-policy, with the effective date displayed at the top of the document.

14Contact & Data Requests

For all data-related enquiries, requests to exercise your rights under Section 10, questions about this Privacy Policy, or reports of a potential data security concern, please contact the b7999 data team using the details below. All communications must be in English and should include your registered account username and a description of your request.

Email: [email protected]

Support hours: 24/7 — Bangladesh Standard Time (UTC+6)

b7999 is committed to resolving all data-related requests fairly and within the ten (10) business day response window. If you are not satisfied with the outcome of your request, you may escalate the matter by sending a follow-up email clearly marked "Privacy Escalation" to the same address.